DO NOT use the steps referenced in this article to install or uninstall Windows DCH drivers, as doing so bypasses the Intel installer designed to install these new drivers, thereby possibly resulting in minor to major system instability.
In this event, you will need to install the previous version of the driver. To install an older driver on your system, download the previous graphics driver version from Download Center by selecting it from the drop-down menu. You can also download a previous graphics driver version your computer manufacturer's site. Contact support. Characters remaining: We appreciate all feedback, but cannot reply or give product support.
Please do not enter contact information. If you require a response, contact support. Skip To Main Content. Roll Back Drivers to a Previous Version. Safari Chrome Edge Firefox. Support Navigation Support. Support Home Graphics. Close Window. Caution Failure to read this message may result in system instability.
You can restore the previous driver by using the rollback option. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging.
Press on the Windows key on your keyboard and start typing System , choose System Information. This will show the processor information such as the processor number. Go to the Download Center and enter the processor number identified in step 1 in the search bar. Select the Intel Graphics Driver result for your processor and your operating system.
Download and open the. Double-click on Display Adapters and click the Intel Graphics device. Click the Driver tab. Verify that the Driver Version and Driver Date are correct.
Show all Show less. Need more help? Give Feedback. Did you find this information useful? Thank you. We recommend that you check first with your computer manufacturer and use the driver software provided by them to avoid potential installation incompatibilities.
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