Ps4 downloaded games freezing

Our next step, normally, to solve this problem involves re-initializing your PlayStation 4. This means removing all downloaded games, and removing all user accounts. You would need to sign back in, and re-download any games and patches you've downloaded in the past. Initializing your PlayStation 4 restores it to it's default settings and deletes the saved data on your console and all users from the system. However, if you are a member of PlayStation Plus your game saves and trophies will not be touched as they are saved to the PlayStation Network.

Initializing your PS4 only affects the physical hard drive. Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. How to Fix Freezing on PlayStation 4. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Using the USB cable included, plug one end into your PlayStation 4, and the other end into the top of your controller.

The light on the top of the controller will turn amber, and slowly turn on and off. When the light turns off and stays off, the controller is fully charged.

Overheating is the most common cause of a PlayStation 4 shutting down randomly. The entire back of your PlayStation 4 has vent holes to release hot air. The sides of your PlayStation 4 are also ventilated.

Make sure your PlayStation 4 isn't in an enclosed area, such as a small shelf in a home entertainment center. It requires room around it to release the heat it generates when turned on. Make sure your system does not have its air vents covered by decorations or soft furnishings. If I'm really at a point where I don't want to stop and save and 20 or 30min go by, when I finally decide to save it freezes in save more and I have to close the application.

It's like saving it every 10 to 15min is what keeps it from freezing. It had also happen a few times when I try to save right after going from build mode to live mode. My goal is to save all the changes I just made because I know the game is going to freeze and it still freezes causing me to lose everything I just did in build more.

So my game freezes if I go to long without saving while playing and sometimes right after I come out of build mode. Message 3 of 28 31, Views. Message 4 of 28 31, Views. November Hi Frisky-Women Hawkins , Let's make sure there's no corrupted cached data in your console. Unplug the power cable from the back of your PlayStation and wait 30 seconds. Plug the cable again and turn on your console.

This won't delete your saved game data, so your Sims will be there when you open the game again. Any changes? Message 5 of 28 31, Views. November I'm not getting freezing but my game does occasionally crash on my PS4. Message 6 of 28 31, Views. December I have the same issue. My ps4 keeps shutting down the game. Sometimes the game just freezes and I'm forced to shut it down so I lose game progress again. I've tried clearing cache and all that.

There's nothing wrong with my ps4 and I never had these issues with other games. I'm really getting frustrated now. Can you please fix this bug? Message 7 of 28 31, Views. December This solution does not work.

The game still freezes and crashes consistently. It doesn't matter if you are traveling, staying at home, taking a dump, etc. It crashes if you do not save every mins.

This is very frustrating. PS5 system software update. PS4 system software update. Play the game from the beginning, without an existing game save, to check if the game save is corrupted.

Delete the game from your console and reinstall the game from the disc. Delete games on PS5 consoles. Delete games on PS4 consoles. Try using another game disc. If the issue only happens with one disc, please contact the retailer for a replacement.

If the issue occurs with multiple discs, please visit the guide below for more information. Troubleshoot game downloads from PlayStation Store.

Check the game is updated to the latest version. Highlight the game you want to check, press the Options button and then select Check for Update. Delete the game from your console. Download and reinstall the game. Back up your game data and then reset your console.